For small Australian businesses
Technology, simplified.
We look after the technology behind your business and step in when there's a harder problem to solve.
Ongoing management, specialist projects and practical advice, with someone accountable for bringing the pieces together.
What we help with
Technology shouldn't be another job.
Your email, files, devices, website and suppliers all affect how the business works. We help keep the everyday setup under control and handle the defined work when something needs to change.
Day-to-day technology
Microsoft 365, devices, accounts, networks, suppliers and renewals — managed together rather than as separate problems.
Security and continuity
Security, access, backup and recovery — kept current and thought through before something goes wrong.
Websites and digital presence
Websites, domains, hosting and online presence — kept current, credible and properly maintained.
Specialist projects and advice
Research, technology decisions, workplace projects, automation and remediation — defined clearly and carried through.
How we work
Two ways to work with us.
Some clients need us to manage the environment. Others need a defined piece of work. Many use both.
Ongoing
Managed Technology
When you need the environment looked after on an ongoing basis, we bring administration, support and the agreed technology responsibilities together. We learn how your business works, help with the everyday issues and raise the decisions that need your attention.
Project-based
Professional Services
When you need a particular change or answer, we define the work and deliver it as a project. That may be Microsoft 365, a website, remediation, automation, research or advice. You can bring us a project without signing up for ongoing management.
Why TWNY
Simple for you. Never simple behind the scenes.
You shouldn't need to understand every technical detail.
See all examples
- DNS records
- The settings that connect your domain to your website, email and other services.
- SPF & DMARC
- Email checks that help receiving mail systems spot messages pretending to come from your domain.
- SharePoint permissions
- Who can view, edit or share the files and sites your business uses.
- Conditional Access
- Sign-in rules that consider factors such as the user, device and location.
- Microsoft 365 licensing
- Which subscriptions cover the tools your people need, and which may be unnecessary.
- Backup retention
- How long copies are kept, and how that affects what you can recover.
- SSL certificates
- The certificates that let visitors connect securely to your website over HTTPS.
- Copilot licensing
- Which AI features are included in a subscription and which need a separate licence.
- Device management
- Keeping business computers configured, updated and connected to the right accounts.
- Security alerts
- Working out what an alert means, whether it needs action and what to do next.
Technology is complicated. The jargon, the platforms and the security requirements keep changing — we stay across all of it, so the detail never lands on your desk.
The jargon stops with us.
We translate the detail into a clear recommendation, the decision you need to make and what happens next.
We own the problem.
Where another supplier is involved, we coordinate the work within our agreed remit and keep you informed.
Your business stays yours.
Your domains, information and business decisions remain under your control. We make responsibilities clear from the start.
You don't need to have all the answers.
That's where we come in.
Start with the problem rather than the service. Tell us what's happening, and we'll work out what matters and where it makes sense to begin.