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About TWNY

Technology, simplified. For your business.

TWNY helps Australian sole traders and small businesses with ongoing technology management, projects, research and advice.

We bring everyday IT, Microsoft 365, websites and automation into focus, with practical help for the work ahead.

Start with the business.

A recurring IT problem, a planned change or a question you need answered: the work starts with what matters to you. You don’t need to translate it into a technical brief.

Let’s talk

Clear responsibility, from the start.

Before work begins, we agree what we’ll do, what we need from you and the cost. The proposal sets out the responsibilities, including any part played by your existing providers.

For ongoing help, that means an agreed support arrangement. For a project or piece of advice, it means a useful output, a way to check it and a clear handover.

Advice you can act on.

You should be able to see the options, why a recommendation makes sense and where there is uncertainty. When a project uncovers something new, we explain what it means before you decide on additional work.

Research and advice

Your business stays in control.

Your domains, data and decisions remain yours. We make account access and provider responsibilities clear, and include handover and platform limits in the plan.

What a useful handover covers

Choose the help that fits.

Managed Technology

Ongoing IT support, administration and coordination for the technology you use every day.

Explore ongoing help

For an example of the design decisions behind this site, see the study of TWNY’s own website.

View the website study

How TWNY began.

TWNY began with three mates: Grant, Adam and Franky. Today, Grant leads the company, helping businesses make technology simpler to understand and easier to manage.

What would you like to work through?

A few lines about your business and the question or change are enough to begin.

Let’s talk